GENERAL TERMS AND CONDITIONS OF SALE – BUSINESS CUSTOMERS
Last update: April 22, 2025.
Article 1. Legal notice and purpose
1.1 These Terms and Conditions of Sale (hereinafter the “Terms and Conditions”) are entered into between :
The Impress simplified joint-stock company
Headquartered at 204 Avenue de Colmar, 67100 Strasbourg.
Registered with the Strasbourg Trade and Companies Registry under number 953 902 160.
Hereinafter referred to as: Impress
ON ONE SIDE,
And :
Any customer acting within the framework of his professional activity and benefiting from the services provided by Impress, whether for a fee or on a trial basis.
Hereinafter referred to as: Recruiter
ON THE OTHER HAND,
Hereinafter collectively referred to as the “Parties”.
1.2 The sole purpose of these General Terms and Conditions is to govern the contractual terms and conditions applicable to all subscriptions to the Services offered by Impress via its Platform for the exclusive use of a Recruiter.
These General Terms and Conditions govern all contractual relations between Impress and the Recruiter whenever the Recruiter uses or subscribes, whether free of charge or against payment, to a Service provided by Impress, unless otherwise specifically agreed in writing between the Parties.
If new Services are added, they will be subject to these General Terms and Conditions, unless expressly stated otherwise in a specific agreement or applicable special conditions.
1.3 In accordance with applicable legislation, these General Conditions are systematically communicated to all Recruiters.
1.4 Subscription to the Services offered by Impress via its Platform implies, on the part of the Recruiter, full and unreserved acceptance of these General Terms and Conditions, which shall prevail over any other document or condition to the contrary, unless expressly agreed otherwise in writing between the Parties or limited by these General Terms and Conditions.
Article 2. Scope of application
2.1 These General Terms and Conditions govern all contractual relations between Impress and any Recruiter who has subscribed to the Services offered via the Platform. They prevail over any other non-contractual document, unless otherwise expressly agreed in a specific contract or in the special conditions referred to in article 21 hereof.
2.2 The present General Terms and Conditions are those in force on the date of the order. The Recruiter is invited to take note of the existence of new General Terms and Conditions before any new order.
2.2.1 Acceptance and continued use of the Services by the Recruiter, including in the event of modification, renewal or extension of the Services initially subscribed to, entails application of the General Terms and Conditions in force at the date of such change, unless otherwise stipulated.
2.3 The annulment, invalidity or declaration as unwritten of any clause of these General Terms and Conditions by a final decision of a competent court, law or regulation shall not contradict the continued force and scope of the other stipulations contained within the General Terms and Conditions.
2.4 These General Terms and Conditions also apply to any free or trial use of the Services, unless otherwise specified when subscribing to the relevant offer.
Article 3. Definitions
3.1 The following terms shall have the following definition when capitalized, whether used in the singular or plural form, throughout the body of these General Terms and Conditions:
– “Service”: Service provided by Société Impress, as defined in article 4 of these Terms and Conditions.
– “Recruiter”: Professional customer acting in the course of his or her business and wishing to access the Services or having already subscribed to them.
– “Candidate”: A natural person acting for non-professional purposes who uses the Platform within the framework set out in the General Terms and Conditions of Use – Candidates. (To be appended)
– “Offer”: Job presentations posted by a Recruiter on the Platform, intended to be consulted by Candidates as part of their search for a professional opportunity.
– “Platform”: All technical tools, software, web or mobile interfaces, databases, content and functionalities made available by Impress, accessible via the Site or the Application, enabling Users to use the Services.
– “Presentation Video”: Audiovisual content published by a Candidate or Recruiter. It is used to introduce oneself as part of a job search, or to present the Offer through the Platform.
– “User”: Any individual or legal entity accessing the Platform, whether a Recruiter, a Candidate, or any third party browsing the Site or the Application, with the exception of indexing robots or visitors acting in disregard of the General Terms of Use.
– “Identification Data”: Information provided by the Recruiter or Candidate when creating his or her Account, enabling identification and authentication, including surname, first name, e-mail address, telephone number, password, and any other data required for access to the Services.
– “Account”: a personal, secure and individualized space, accessible via its own identification data, created by an authorized User (Recruiter or Candidate) on the Platform, enabling him/her to access all or part of the Services offered and to manage his/her information, content, publications and interactions with other Users. Each Account is individual, personal and non-transferable.
Article 4. Description of Services
4.1 Impress provides a software as a service (“SaaS”) service that connects candidates and recruiters via the Platform. The service offered includes :
– Access to a Platform for Candidates and Recruiters;
– Publication of job offers by recruiters;
– Video matchmaking between Candidates and Recruiters;
– Recruiters can view Candidate profiles, including video presentations, and contact them via the Platform;
– Profile assessment and candidate management.
4.2 The Service is offered in a standardized manner, without any particular customization.
4.3 The Recruiter acknowledges that the Service provided by Impress is a profile matching and enhancement tool, and not a placement or recruitment service in the strict sense. Consequently, Impress does not undertake any obligation of result as to the success of the recruitment or the selection of a Candidate who perfectly meets the Recruiter’s expectations. It is the sole responsibility of the Recruiter to assess the suitability of the profiles presented to him/her, to carry out his/her own checks and to formalize, under his/her sole responsibility, any subsequent hiring or collaboration.
Article 5. Conditions of registration and access to services
5.1 The Recruiter must be diligent in checking that the means necessary for access to the Services he/she has ordered and to the Platform are in place. The Recruiter remains solely responsible for ensuring that his or her technical environment meets the requirements of the Platform. Impress shall not be liable for any prior or ongoing telecommunications costs incurred in order to use the Services offered.
5.2 The Platform is accessible twenty-four hours a day (24 hours a day) and seven days a week (7 days a week), subject to contractually agreed suspensions and interruptions that may arise from breakdowns, failures, paralysis of the Platform or telecommunication means, corrective, preventive or evolutionary maintenance operations required to update and ensure the proper operation of the Platform.
5.3 Impress cannot be held responsible for the loss, alteration or temporary inaccessibility of data in the event of incomplete, faulty or insecure transmission attributable to the Recruiter or a third party, or resulting from misuse of the Services or failure to comply with technical recommendations.
5.4 The Recruiter is responsible for the management and confidentiality of his/her login details. Any connection or action carried out via his/her Account shall be deemed to have been carried out by him/her or under his/her responsibility, in the absence of proof to the contrary.
Article 6. Duration
6.1 The Services are provided for a fixed period, specified in the invoice issued by Impress and accepted by the Recruiter. They take effect on the contractually agreed date (“Effective Date”). The Effective Date is that indicated on the invoice.
6.2 The Services take effect subject to the Recruiter’s communication of the information necessary for the performance of the Services. The Recruiter shall not be deemed to have failed to fulfil its contractual obligations in the event of a delay in performance due to force majeure, the default of a third party or the breach of its own contractual obligations, particularly with regard to payment.
6.3 The non-use of the Services shall not justify the postponement or extension of their supply for a period exceeding that initially covered by the contract.
6.4 The provision of the Services shall automatically and ipso jure cease:
– on expiry of the initial or renewed contract period, in the absence of renewal in accordance with article 7,
– or in the event of early termination under the conditions set out in article 9.
Article 7. Renewal
7.1 At the end of the initial period provided for in article 6, the Services are tacitly renewed for a period equivalent to the initial period, unless terminated by either of the Parties under the conditions set out below. Each renewed period is subject to the present General Terms and Conditions, subject to their version in force on the day of renewal.
7.2 The Parties may prevent tacit renewal of the Services by giving seven (7) calendar days’ notice to the following e-mail address: contact@impress-app.com.
7.2 Any Party may object to tacit renewal by notifying its decision in writing, no later than seven (7) calendar days before the expiry of the current contract, to the following e-mail address: contact@impress-app.com. This notification must include information clearly identifying the Recruiter and the contract concerned. In the absence of notification within this period, the renewal shall be deemed to have been accepted.
7.3 This article does not apply to the cases of early termination provided for in article 9, which suspend or interrupt any renewal, even tacit.
Article 8. Cancellation
8.1 The Recruiter may terminate the Services at the end of the initial contractual period or of a renewal, by sending express notification to Impress, by e-mail or via the dedicated interface on the Platform, no later than seven (7) calendar days before the expiry date of the current contract. Any cancellation notified after the deadline will be effective for the following contractual period.
8.2 In the event of a serious breach by one of the Parties of one of its contractual obligations, not remedied within fifteen (15) calendar days of receipt of a formal notice sent by registered letter with acknowledgement of receipt or by any equivalent written means, the other Party may terminate the contract ipso jure, without prejudice to any damages to which it may be entitled.
8.3 In particular, Impress reserves the right to terminate the contract immediately, without compensation to the Recruiter, including but not limited to, in the following cases:
– fraudulent or improper use of the Platform;
– total or partial non-payment of sums due within thirty days of the invoice due date;
– harm the image, integrity or proper functioning of the Services.
8.4 Any termination of the contract for any reason whatsoever shall automatically result in the closure of the Recruiter’s Account as of the effective date of termination, as well as the removal of access to the Services.
8.5 No termination, even in advance, shall give rise to a prorata temporis refund of sums paid by the Recruiter, unless otherwise expressly stipulated in the contract or specifically agreed between the Parties.
Article 9. Terms of payment
9.1 The price of the Services is expressed in euros, exclusive of tax (HT), unless otherwise stated, and is understood to be adapted to the needs expressed by the Recruiter. The amount due is indicated in the contract, the commercial proposal or the accepted invoice.
9.2 The Recruiter expressly acknowledges that any order or renewal implies an obligation to pay. The provision of Services is conditional upon full and effective receipt of the sums due to Impress. No access may be opened or extended in the absence of payment.
9.3 Payment for Services must be made within a maximum of thirty (30) calendar days from the date of invoice. This condition also applies in the event of automatic renewal of the contract.
9.4 The method of payment is as follows:
– Payment by credit card via Stripe: Payment is made directly to Stripe’s secure servers. Impress does not store any bank details. The Recruiter’s bank details are encrypted using SSL (Secure Socket Layer) protocol. The payment is debited only after verification and acceptance by the Recruiter’s bank. Failure to debit will result in immediate cancellation of the order.
9.5 Within the framework of control procedures, Impress reserves the right to request from the Recruiter any supporting documents necessary for the validation of the order or payment. This information will be used for this purpose only.
9.6 In the event of non-payment in whole or in part by the due date, the Recruiter shall be liable by operation of law, without the need for any prior formal notice:
– late payment interest, calculated on the basis of the legal interest rate in force on the invoice due date, increased by five (5) points;
– of a fixed indemnity for collection costs, set at forty (40) euros, in accordance with article D.441-5 of the French Commercial Code.
9.6.1 Where the collection costs incurred exceed the amount of this fixed indemnity, Impress reserves the right to claim additional compensation, upon presentation of supporting documents.
9.7 In the absence of regularization within thirty calendar days following the due date of the invoice, Impress may temporarily or definitively suspend access to the Services, or even terminate the contract in accordance with article 8 hereof.
Article 11. Impress’ obligations
10.1 Impress undertakes to provide the subscribed Services diligently in accordance with current professional practice, within the limits of the technical and human resources available to the company.
10.2 Impress ensures continuous accessibility to the Platform, seven days a week (7d/7) and twenty-four hours a day (24h/24), subject to:
– scheduled maintenance periods, in particular to update or improve the Services;
– interruptions due to breakdowns or incidents beyond its control, including but not limited to the following:
– Cyberattack ;
– Network saturation ;
– Server failure ;
– Other events likely to affect access to the Platform or hinder its proper operation.
– cases of force majeure, as defined in article 16.
10.3 Impress makes every reasonable effort to ensure the security, integrity and confidentiality of the Recruiter’s data hosted on the Platform. However, Impress cannot guarantee the total absence of vulnerability or intrusion.
10.4 Impress reserves the right to temporarily suspend access to the Services in the event of a technical emergency or absolute necessity, without this being considered a breach of its obligations, provided that it informs the Recruiter as soon as possible.
10.5 Impress is bound only by an obligation of means in the provision of the Services, and shall not be held liable for the unsuitability of the Services for the Recruiter’s specific needs, unless such needs have been expressly validated contractually by Impress.
Article 11. Obligations of the Recruiter
11.1 The Recruiter undertakes to use the Platform and the Services in accordance with these General Terms and Conditions, the laws and regulations in force, and good professional practice applicable to recruitment.
11.2 The Recruiter shall refrain from diverting the purposes of the Services, and in particular :
– to publish Offers that are inaccurate, misleading or contrary to public order or morality;
– to use the Platform to send promotional, political or illicit messages;
– to usurp the identity of a third party or to disseminate content infringing the rights of a third party, in particular but not limited to image rights, privacy, intellectual property.
11.3 The Recruiter shall not, in the performance of the contract, engage in any conduct or use any process which is likely to:
– undermine the security, integrity, availability or proper operation of the Platform, in particular by disrupting or hindering the continuity of the Services, whether intentionally or not, through any act of overloading, intrusion, alteration or extraction of data;
– compromise the lawfulness of the use of the Platform or divert its purpose, in particular by exploiting the Platform for purposes contrary to applicable legislation, public order or morality;
– attempt to reproduce, disassemble, decompile, or usurp the identity, name, presentation or any other distinctive element of Impress or the Platform, for any purpose whatsoever.
11.4 The Recruiter is solely responsible for the content he/she publishes on the Platform. He/she guarantees Impress against any claim, action or recourse by a third party in this respect.
11.5 The Recruiter undertakes to keep his Identification Data confidential and not to communicate it to any third party. He/she is responsible for any activity carried out from his/her Account, whether or not authorized by him/her.
11.6 The Recruiter undertakes to provide Impress with all the information necessary for the proper performance of the Services, and to keep this information up to date. He/she guarantees its accuracy, completeness and legality.
11.7 The Recruiter acknowledges that the Platform is only a contact tool, with no guarantee of results in terms of actual recruitment. It is the responsibility of the Recruiter to carry out all necessary checks on Candidate profiles.
Article 12. Contents and Responsibilities
12.1 The Recruiter is solely responsible for the content he/she publishes on the Platform when using the Services. The Recruiter undertakes not to contravene any applicable laws, regulations, professional practices or these General Terms and Conditions. The Recruiter also acknowledges that Candidates, as Users of the Platform, are subject to the General Terms and Conditions of Use – Candidates, which are available on request.
12.2 Impress does not exercise any systematic prior control over the content published by Recruiters or Candidates. It cannot therefore be held responsible for the illicit, inappropriate or unusable nature of content published by a User, unless it has been duly informed of its existence and has not acted promptly to remove it.
12.3 Impress undertakes to carry out a posteriori moderation, within the limits of the reasonable human and technical resources at its disposal, in order to ensure compliance with the General Terms of Use – Candidates. This control constitutes neither a validation nor a guarantee of absolute conformity of published content.
12.4 In the event of an obvious breach by the Recruiter or a Candidate of legal, contractual, ethical or professional provisions, Impress reserves the right to temporarily suspend access to the Services or to immediately terminate the contract, without notice or compensation. The Recruiter may also be held contractually liable for any such breach.
12.5 Any User or Candidate may notify Impress of any content that they consider to be illicit, inappropriate or not in compliance with these Terms and Conditions, by sending a reasoned notification to the following e-mail address: contact@impress-app.com. Impress undertakes to acknowledge receipt and to respond within a reasonable period of time, without this procedure being considered as a general moderation obligation.
12.5 It is the responsibility of the Recruiter to carry out, at its own expense and under its own responsibility, any back-up of its content or personal data that it deems necessary. Impress does not guarantee the conservation or archiving of published data beyond the duration of the contract.
12.6 The Recruiter indemnifies Impress against any claim, legal action or demand for compensation from a third party, in particular from a Candidate or another User, resulting from a breach by the Recruiter of its contractual, legal or regulatory obligations, or from any damaging event related to its use of the Platform.
12.7 Impress may only be held liable in the event of a proven fault, directly attributable to its own intervention. In any event, Impress’ liability is strictly limited to direct damages, to the exclusion of any indirect or intangible damages (in particular loss of sales, loss of data, damage to image) and capped at the total amount paid by the Recruiter during the last twelve (12) months of the contract.
Article 13. Personal data
13.1 As part of the performance of the Services, Impress may be required to process personal data within the meaning of Regulation (EU) 2016/679 of 27 April 2016 known as the “RGPD” and Law No. 78-17 of 6 January 1978 as amended, relating to data processing, files and freedoms.
13.2 Impress acts as data controller for personal data collected from Recruiters in connection with registration, Account management, invoicing, customer relations or performance monitoring of the Platform.
13.3 With regard to data relating to Candidates consulted or collected by the Recruiter via the Platform, the Recruiter is considered to be the data controller within the meaning of the RGPD. It is the Recruiter’s responsibility to comply with all the legal obligations incumbent upon it, in particular but not only in terms of information, legal basis, retention period and data security.
13.3.1 In this case, Impress acts as a subcontractor within the meaning of Article 28 of the RGPD, providing hosting, technical transmission and secure access to this data. In this capacity, Impress undertakes to:
– process data only on the basis of documented instructions from the Recruiter;
– guarantee data confidentiality, integrity and availability;
– implement the appropriate technical and organizational measures to ensure a level of security commensurate with the risk;
– not to transfer personal data outside the European Economic Area without prior authorization in accordance with applicable regulations;
– inform the Recruiter of any personal data breach within a reasonable period of time.
13.4 Personal data will under no circumstances be sold, transferred or used for purposes other than those expressly provided for in these General Terms and Conditions, in the contractual documentation, or in the texts present on the Platform.
13.5 The Recruiter is informed that he/she has the right to access, rectify, delete, limit, oppose and port his/her personal data, in accordance with current legislation. These rights may be exercised directly with Impress by contacting the e-mail address provided in these General Conditions.
13.6 Impress keeps Recruiters’ and Candidates’ data for no longer than is necessary for the purposes for which they are processed, and in compliance with legal limitation periods.
Article 14. Intellectual Property
14.1 The Platform, its general structure, as well as all content disseminated on it (including but not limited to texts, images, photographs, illustrations, interfaces, logos, trademarks, graphic elements, databases, software architecture, illustration videos, sound elements, source codes and objects), are the exclusive property of Impress or any of its partners, and are protected by the provisions of the French Intellectual Property Code, as well as by any applicable national or international regulations.
14.2 Impress grants the Recruiter, for the duration of the contract and strictly within the framework of the performance of the Services, a personal, non-exclusive, non-transferable and non-assignable license to access and use the Platform and its functionalities. This license is granted solely for internal use, for professional purposes, under the conditions and within the limits set forth in these General Terms and Conditions.
14.3 Any reproduction, representation, distribution, extraction, modification, adaptation, translation, disassembly, decompilation, or total or partial reuse of the Platform or any of its elements, in any form whatsoever, for purposes other than those authorized herein, is strictly prohibited without the prior written consent of Impress, and constitutes an infringement punishable in particular by articles L. 335-2 et seq. of the French Intellectual Property Code.
14.4 The Recruiter remains the sole owner of the content he/she uploads to the Platform (such as logos, presentation videos, visuals, descriptive texts or Offers). The Recruiter declares that he/she holds all the rights necessary for their distribution. In this respect, the Recruiter grants Impress a non-exclusive, free, worldwide license for the duration of the contract, enabling Impress to host, reproduce, represent and, where applicable, technically adapt this content for the purposes of providing the Services.
14.5 The Recruiter guarantees that none of the content it publishes infringes the rights of third parties (including but not limited to copyrights, trademarks, image rights, or trade secrets) and undertakes to indemnify Impress against any judgment or claim that may result therefrom.
Article 15. Non-competition obligation
15.1 The Recruiter expressly undertakes not to develop, offer, promote or exploit, directly or indirectly, any software solution or platform the purpose or effect of which is to reproduce, imitate or compete, in a substantial or functional manner, with the Services offered by Impress, during the entire period of performance of these General Terms and Conditions and for a period of twelve (12) months from their termination for any reason whatsoever.
15.2 This prohibition applies in particular to :
– the use or reuse, even partial, of the concepts, codes, interfaces, user paths, graphic charts or functional structures of the Impress Platform;
– any attempt to reproduce or reverse engineer the technical components of the Platform;
– the misappropriation or solicitation of any Impress service provider, employee, subcontractor or collaborator for the purpose of developing a similar or competing service;
– design or participate in a solution likely to compete with Impress in the market for connecting recruiters and candidates via a SaaS tool.
15.3 Any breach of this clause shall constitute a serious breach of contract, which may result in the immediate termination of the contract to the sole detriment of the Recruiter, without notice or compensation, and without prejudice to Impress’ right to seek full compensation for its loss, in particular by legal action.
Article 16. Obligation of confidentiality
16.1 Each Party undertakes to keep strictly confidential all information, documents, data or elements, of any nature whatsoever, whether technical, commercial, financial, legal or strategic, transmitted or brought to its knowledge within the framework of the performance of these General Terms and Conditions, whatever the medium (written, oral, electronic or other).
16.2 The following in particular are considered confidential, without this list being limitative:
– information on technical developments, structure and architecture of the Platform;
– specific terms and conditions of sale;
– development plans, market studies, databases, source codes, access codes, methods, algorithms and know-how;
– contractual and strategic exchanges between the parties.
16.3 Each Party undertakes to :
– not to disclose to third parties, in any form whatsoever, the confidential information of the other Party, except with the prior written authorization of the latter;
– take all necessary precautions to prevent any unauthorized distribution, including by its employees, collaborators or subcontractors;
– use confidential information only in the strict context of contract execution.
16.4 The confidentiality obligations referred to in this article shall remain in force for the duration of the contract and for a period of three (3) years following its termination for any reason whatsoever.
16.5 Information which :
– were already known to the receiving Party before they were communicated, without any breach of contractual or legal obligation;
– have fallen into the public domain other than through a breach of these presents;
– have been legitimately obtained independently by the Receiving Party;
– must be disclosed pursuant to a legal obligation or a decision of a competent administrative or judicial authority, provided that the other Party is informed in advance to the extent possible.
16.6 Each Party shall remain liable to the other Party for any breaches of this confidentiality obligation by its employees, agents, collaborators or authorized service providers.
Article 17. Force Majeure
17.1 Neither party may be held liable for failure to meet any of its contractual obligations if such failure results from an event constituting force majeure, as defined in article 1218 of the French Civil Code and by the case law of the French courts.
17.2 Force majeure is any event beyond the reasonable control of the Party invoking it, which could not reasonably have been foreseen at the time the contract was concluded, the effects of which cannot be avoided by appropriate measures, and which prevents that Party from fulfilling its obligations. This includes, but is not limited to, the following:
– natural disasters (floods, fires, storms, earthquakes);
– acts of war, riots, armed conflicts, civil unrest, terrorist attacks or threats;
– major pandemics or epidemics, declared as such by the competent authorities;
– decisions or injunctions by public authorities substantially restricting contractual activity;
– prolonged interruptions to telecommunications networks, Internet access, servers or hosting that do not result from a breach of contract.
17.3 The Party invoking a case of force majeure must inform the other Party in writing, as soon as possible following the occurrence of the event, and provide all necessary justification. It shall also endeavor to take all reasonable measures to limit the consequences.
17.4 Performance of the contract will be suspended for the duration of the force majeure event, without this giving rise to liability on the part of the Party prevented, nor giving rise to compensation or penalties for delay.
17.5 If the case of force majeure continues beyond a period of thirty (30) calendar days, either party may notify the other of the automatic termination of the contract, by registered letter with acknowledgement of receipt, without compensation on either side.
Article 18. Alternative Dispute Resolution
18.1 In the event of a dispute relating to the validity, interpretation, performance or termination of these General Terms and Conditions, the Parties undertake to attempt to resolve the dispute amicably, by means of a conventional mediation procedure.
18.2 To this end, the Parties agree to have recourse, unless otherwise agreed, to an independent mediator chosen by mutual agreement within fifteen (15) days of written notification of the dispute by one of the Parties. Failing agreement on the identity of the mediator, mediation may be initiated with a competent specialized center.
18.3 Mediation must take place within three months of the mediator’s appointment, unless expressly extended with the agreement of both parties. During this period, no legal action may be taken, on pain of inadmissibility, except in cases of manifest urgency or the need to preserve the rights of a Party.
18.4 Mediation does not interrupt the applicable limitation periods, unless otherwise provided by law.
18.5 Should mediation fail, or at the end of the above-mentioned period, each Party shall recover its full freedom of action to bring the dispute before the competent jurisdiction in accordance with the terms of article 18 of these General Terms and Conditions.
Article 19. Applicable law and jurisdiction
19.1 The present contract is governed by French law, to the exclusion of any conflict of laws rule or international agreement that may lead to the application of foreign law.
19.2 In the event of a dispute which remains unresolved following the procedure provided for in article 18, the materially competent courts of Paris, and in particular the Tribunal des Activités Économiques de Paris, shall have sole jurisdiction to hear the dispute, even in the event of multiple defendants or the introduction of third parties.
Article 20: Modification of the General Sales Conditions
20.1 Impress reserves the right to modify these Terms and Conditions at any time, in particular in order to adapt them to changes in legislation, regulations, case law or the technical nature of the Service offered.
20.2 Any substantial modification of the General Conditions shall be notified to the Recruiter by any appropriate written means, and in particular by e-mail, at least seven (7) calendar days before they come into force.
20.3 In the absence of any express refusal by the Recruiter prior to the date on which the new conditions come into force, and in the absence of termination of the contract in accordance with these General Terms and Conditions, continued use of the Services beyond that date shall constitute tacit acceptance of the new General Terms and Conditions.
20.4 The General Terms and Conditions applicable are always those in force on the date of actual performance of the Services subscribed to.
Article 21. Contractual documents
21.1 This document, together with its appendices, constitutes the entire agreement between the Parties concerning the subject matter hereof and supersedes any prior exchange, document or undertaking, whether oral or written, relating to the same subject matter.
21.2 These General Terms and Conditions of Sale shall apply unless otherwise expressly agreed between the Parties in a special agreement or a duly signed specific order.
21.3 In the event of contradiction between several contractual documents, the following hierarchy shall apply:
– Specific written and signed agreements between the parties (e.g. framework contract, specific purchase order);
– These General Terms and Conditions of Sale ;
– The appendices to the General Conditions.
21.4 Any tolerance or waiver by one of the Parties, even if repeated, shall not constitute a modification of the General Terms and Conditions or create an acquired right for the other Party.
